Privacy Policy

Last updated: March 11, 2026

1. Introduction

ClawBuilt ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit clawbuilt.ai or purchase our products and services.

2. Information We Collect

2.1 Information You Provide

  • Email address (at checkout and booking)
  • Name and business details (during scoping calls and service delivery)
  • Payment information (processed by Stripe; we do not store card numbers)
  • Booking preferences (via Cal.com)
  • Support communications (via email and Slack)

2.2 Information Collected Automatically

  • Browser type, device type, and operating system
  • IP address and approximate location
  • Pages visited, time spent, and referral source
  • Download activity associated with your license key

3. How We Use Your Information

  • Process payments and deliver purchased products
  • Send transactional emails (purchase confirmations, download links, service updates)
  • Provide deployment and support services
  • Manage license keys and download access
  • Improve our website and products
  • Respond to support inquiries

We do not sell your personal information. We do not send marketing emails unless you explicitly opt in.

4. Third-Party Services

We use the following third-party services to operate our business:

  • Stripe — Payment processing. Stripe collects and processes payment information under its own privacy policy.
  • Supabase — Database hosting for customer records, license keys, and order data.
  • Resend — Transactional email delivery.
  • Cloudflare — Content delivery and config file hosting (R2).
  • Cal.com — Appointment booking.
  • Vercel — Website hosting and analytics.

Each third-party service processes data in accordance with its own privacy policy. We only share the minimum data necessary for each service to function.

5. Data Retention

We retain your purchase records and license information for as long as your license is active. Support communications are retained for 2 years after last contact. You may request deletion at any time (see Section 7).

6. Data Security

We implement commercially reasonable security measures to protect your information, including encrypted connections (TLS), secure credential storage, and access controls on our databases. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction (including under CCPA and GDPR), you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a portable copy of your data
  • Opt out of any future marketing communications

To exercise any of these rights, email us at hello@clawbuilt.ai. We will respond within 30 days.

8. Cookies

We use essential cookies for site functionality. We may use analytics cookies (via Vercel Analytics) to understand site usage. You can disable cookies in your browser settings, though some site features may not function properly.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active customers of material changes via email. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact

For questions about this Privacy Policy, contact us at hello@clawbuilt.ai.